Plain AnswersCommon questions,
Common questions,
answered plainly.
The letters
What exactly do I receive each month?
Two printed letters, mailed to the address you give us. One longer, one shorter. Each month has a theme — for example, marriage, parenting, friendship, suffering. Twice a year you also receive a seasonal letter at no extra cost.
How long are they?
The long letter is typically 4–6 pages of readable prose. The short letter is one page. Neither is filler. Both are printed on good paper and designed to be easy on the eyes.
Are the letters for men or women?
Both. The letters address the common Christian life together, and sometimes address men or women specifically. When you sign up you can mark interests — for example, men’s issues, marriage, parenting — and we will use those to order which themes we send you first.
Are the letters personalized?
Not in the sense of being written individually for you. Every subscriber receives the same letters in the same cycle. Your sign-up information helps us decide which theme we send you first, and is used for fulfillment.
Will the letters be preachy?
They are written by Christians, for Christians, from a biblical frame. They are not sermons. They are direct, thoughtful, and meant to help you do the ordinary work of obedience better.
Payment & cancellation
What does it cost?
$12 per month, or $100 per year (two months free). You can change your plan at any time.
Can I cancel any time?
Yes. Cancel from your account page and your subscription ends after the current paid period. You keep any letters already in transit.
How is payment handled?
Payment is processed by Stripe. We never see or store your card. Recurring billing is automatic; you will receive an emailed receipt each cycle.
Do you offer refunds?
Yes, within 14 days of your first charge. See the refund policy for details.
Gifts
Can I buy it as a gift?
Yes, and it is one of the best reasons the subscription exists. Use the gift flow. You provide your information and theirs; we send a welcome card with your message, then the letters.
Is the recipient told immediately?
Only if you want. You can choose to have us email them when the first letter is posted, or keep it a surprise until the card arrives.
Can I buy gifts for multiple people?
Yes. Complete the gift flow once per recipient. We are working on a bulk flow for churches, small groups, and larger gifts — email us if you have one in mind.
Shipping & address
When do the letters ship?
Posted on the 1st and the 15th of each month. Delivery time depends on your postal service.
Where do you ship?
Anywhere in the United States at no additional cost. International shipping is available at cost, added at checkout.
Can I update my address?
Yes. Log in to your account and update it before the next cycle begins. If you are moving mid-cycle, contact us and we will do our best to redirect.
Can I pause if I travel?
Yes. Pause anytime; billing pauses with it. Resume whenever you are back.
Still have a question?